The following are some new and exciting changes we are now offering to help provide the best care possible for our families. Please take a moment and read through them all. The new Financial Policy, Credit Card on File Option, CHADIS for all physicals, and collection of emails all require your action. In addition, there are some new updates on Covid-19 and practice protocols. Any questions, please don’t hesitate to reach out to Mary@ncpedi.com or 203-972-4240!
CHADIS and EMAILS
CHADIS is a Comprehensive Health and Development Interactive System that will be a part of every yearly physical to not only make the visit more efficient, but more meaningful as well. In order to register for CHADIS we will need a household email that will be sent prior to your annual physical, so please make sure we have an email on file for your family. You can register and learn more about CHADIS HERE.
Financial Policy – Form Charges & Credit Card On File
These past few months have been challenging for everyone in many different ways. As a small community practice, we have been working hard to continue to provide our families with the level of care they deserve and are accustomed. We have introduced a new Financial Policy that we are asking all our families to read, sign, and submit. These policies are in place to help us meet many of the new mandates and demands that this new Covid-19 environment requires. One highlight of the policy is that we will now be charging $10 per school, camp, or sports form given outside the yearly physical (no charge for forms at your physical) with a 3-5 day turn-around time. There will be a $20 charge for a “rush” form (within 3 days).
In addition, we now offer and encourage you to keep a credit card on file. We are using a secure third party processor and your card will not be charged without your approval. Please read the complete Financial Policy, sign and submit to us today. Click HERE for the policy.
TELEHEALTH
As we continue to see well visits in the office we will also continue to offer telehealth visits. Please call the office to schedule a telehealth visit with your doctor. Learn more about Telehealth HERE.
COVID-19 Office Protocols
For the foreseeable future, we will be asking you to call us from your car when you have arrived in the parking lot for your visit. We will text you when we are ready for you to enter the office. Everyone age 2+ entering the building must wear a mask and your temperature will be taken at the door. We continue to sanitize every exam room after every visit as well as wipe down door knobs and equipment. There has been some updates in terms of COVID testing, to learn more, click HERE